ITNAVpro offers you complete, end-to-end operation of managed communication, media and contact center production services, in Avaya and other third-party systems environments.

Our versatile outsourcing solutions are tailored to support a range of services, from IT infrastructure management and all the way to business process operations. We additionally deliver comprehensive operational enhancement services – covering anything from optimization to full transformation – and continuously adapt solutions and processes to your changing operational and business needs, directly contributing to improved customer experience, as well as to both capital and operational cost savings.

ITNAVpro managed services operation benefits

  • Evolve your network to new technologies, risk-free, leveraging our vast experience in contact center, unified communication and multimedia network migration and transformation (with network equipment and service expenses optionally bundled)
  • Increase customer satisfaction, by offering your customers a single point of contact in the context of lifecycle service agreements, with full, best-in-class vendor solution coverage
  • Improve your bottom line, via reduced TCO (Total Cost of Ownership), with fixed port pricing and standardized service levels